For ages 21+

313bd's commitment to responsible gaming

313bd is here with you for safe and enjoyable entertainment — learn how to play responsibly and keep yourself protected.

Our commitment

Keeping gaming a source of enjoyment

313bd believes that online gaming is a form of entertainment. But like any entertainment, it is important to enjoy it responsibly. We want every one of our players to stay happy and well.

Our platform has a number of tools to help you monitor your own gaming habits and take a break when needed. On this page you will find out how to use these features.

Remember — the goal of gaming should be to have fun, not to solve financial problems. 313bd is always on your side.

Important reminders
  • 313bd is for those aged 21 and over only.
  • Do not treat gaming as a source of income.
  • Do not keep placing bets to try to recover money you have lost.
  • Never play with borrowed money.
  • Do not play in secret, hiding it from family and friends.
In your control

313bd's safety tools

We want to give you complete control over your gaming. The tools below can be used at any time.

Set deposit limits

Daily limit Weekly limit

You can set your own limits on how much you deposit each day, each week, or each month. Lowering a limit takes effect immediately, but increasing it involves a set waiting period.

Time-out

Temporary break Flexible duration

If you feel you need a little rest, you can temporarily close your account for anywhere from 24 hours to 30 days. During this time you will not be able to log in, but you can return normally once the period is over.

Self-exclusion

Long-term Permanent option

If you feel gaming is getting out of your control, choose self-exclusion. This will close your account for an extended period or permanently. It can be activated through the support team.

Review account history

Betting history Deposits & withdrawals

You can view your complete history of past bets, deposits, and withdrawals. Understanding your own patterns is the first step toward responsible gaming.

Reality check

Regular reminders Awareness

At set intervals you will be reminded of how long you have been playing and how much you have spent. This information helps you stay aware.

24/7 Support

Live chat Email

If you have any issues or concerns, the 313bd support team is always ready. Reach out in Bengali via live chat or at [email protected].

21+
Age limit

For adults only

To participate at 313bd, you must be 21 years of age or older. We take strict measures against minors opening accounts. If a child or teenager in your household uses your device, please use a password lock or parental control software on the device.

If we are unable to confirm your age during verification, we may request additional documentation. This is done for your safety.

Warning signs

Recognizing the signs of problem gambling

People sometimes do not realize their gaming habits are becoming problematic. If you notice the following signs, it is time to take notice:

  • Returning to play repeatedly in an attempt to recover lost money.
  • Trying to cut back on gaming but being unable to.
  • Spending family or emergency funds on gaming.
  • Hiding your gaming from family or friends.
  • Gaming causing problems with sleep, work, or studies.
  • Feeling mentally restless when unable to play.
  • Playing with borrowed or loaned money.
  • Gradually increasing the amount you bet.
Healthy gaming habits

Strategies for staying safe

Follow a few simple rules for responsible gaming — these will help you keep gaming enjoyable:

  • Set a fixed budget before you start playing.
  • Never spend more than that budget.
  • Set a daily time limit for gaming.
  • Avoid gaming when you are under the influence of alcohol or under mental stress.
  • Value the experience more than winning.
  • Take regular breaks and focus on other activities.
  • Spend time with family and friends.
  • Do not consider asking for help a sign of weakness.
Step by step

How to activate self-exclusion

You can protect yourself in just a few simple steps.

01

Contact live chat

Go to 313bd's 24/7 live chat and let the support team know that you want self-exclusion.

02

Choose a duration

Tell the support team how long you want the break to be — both temporary and long-term options are available.

03

Confirm your identity

We will verify your identity to secure your account. This is a standard step.

04

It will be activated

As soon as your request is confirmed, the exclusion will take effect and you will not be able to log in.

Financial limits

Safe financial management

The financial limits for playing at 313bd are in your own hands. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Our payment methods — bKash, Nagad, and Rocket — are the most familiar and trusted mobile banking services in Bangladesh.

It is worth noting that withdrawals are typically completed within 5 to 30 minutes. Fast transactions mean you stay in control of your money.

We recommend — before each session, set a limit for yourself and make a firm commitment not to exceed it.

Quick info

Minimum deposit

৳500

Minimum withdrawal

৳1,000

Withdrawal time

5–30 minutes

Payment methods

bKash • Nagad • Rocket

A helping hand

Where to turn when you need help

If your gaming habits feel problematic, do not try to handle it alone. Seeking help is a sign of courage.

313bd support team

24/7 in Bengali and English

If you have any concerns about your gaming habits, or need to set deposit limits or activate self-exclusion, speak directly with the 313bd support team.

Live chat — always available

Family and trusted ones

The greatest strength in controlling gaming habits is the support of family and friends. Talk openly with the people closest to you.

If you feel you cannot manage on your own, seek help from a mental health professional or counselor. There is no shame in asking for help.

Common Questions

Common questions about responsible gaming

No, your balance remains safe when you activate self-exclusion. Once the exclusion period ends or your account is reactivated through the support team, you can withdraw that money.

Yes, lowering a deposit limit takes effect immediately. However, a request to increase the limit will take effect after a set waiting period — this is done for your protection.

No. The minimum age to participate at 313bd is 21. People between the ages of 18 and 20 are also not permitted to use this platform. We may request necessary identification documents during age verification.

A time-out is a temporary break — usually from 24 hours up to 30 days. The account automatically becomes active again once the period ends. Self-exclusion, on the other hand, is a long-term or permanent step, where you need to contact the support team to reactivate your account.

Start by having an open and empathetic conversation with them to understand the situation. If needed, contact the 313bd support team — via [email protected] or live chat. Our team will understand the situation and help take the right steps.

No. While self-exclusion is active, no promotional communications or bonus offers will be sent to your account. This is an important part of your protection.

Play safe, stay happy

For more information on responsible gaming, check the FAQ or log in to 313bd directly to set your limits.

Read more

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